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Use Cases
Find answers, step-by-step guides, and best practices for FreshLearn.
This support article explains how to design a checkout experience focused on maximizing conversions.
This support article explains how to manually add members to your community and manage their roles or access levels.
This guide walks you through adding members to a group in FreshLearn, making it easier to manage cohorts, access controls, and enrollments.
Learn how to group multiple courses or products into a bundle and sell them together on FreshLearn. A step-by-step guide to bundle creation.
Learn how to create, design, and send targeted email campaigns in FreshLearn to engage your audience and drive course enrollments effectively.
This support article explains how to create and attach assignments to chapters for learner engagement and evaluation.
Speed up quiz creation by uploading questions in bulk to FreshLearn's question bank. This guide explains the file format and upload process.
This support article explains how to personalize and set up a universal checkout page for your account.
Learn how to configure Gmail SMTP settings in FreshLearn so you can send reliable, branded emails to your learners straight from your Gmail.
Set up SMTP in FreshLearn to send branded emails directly from your own domain. This guide covers every step of the full configuration process.
Discover how to use FreshLearn's Automations feature to build custom workflows, trigger actions, and guide users through personalized journeys.
This support article explains how to set up automated email sequences for communication and marketing.
Use FreshLearn's Stripe tax integration to automatically calculate and collect the right tax from customers during checkout based on their location.
This support article explains how to categorize or segment questions in question bank with tags during bulk import
Learn how to add short answer questions to your FreshLearn assessments, configure grading options, and easily review each learner's responses.
Authenticate your email-sending domain in FreshLearn to improve deliverability and send emails from your own branded address with confidence.
Integrate Zoom with FreshLearn to schedule, host, and manage live classes — giving your learners a smooth and seamless virtual learning experience.
Using assessment settings, you can control the pass percentage, randomize questions, provide negative scores, bring colors, and much more.
Upload multiple quiz questions to your FreshLearn question bank at once using bulk upload — faster and simpler than adding them one by one.
Set up a consistent navigation menu and footer across all your FreshLearn landing pages so visitors have a seamless, on-brand browsing experience.
Explore the Other Settings section in FreshLearn to configure platform-wide options that control the overall behavior of your site and account.
Bulk deletion of is a quick and easy way to remove students at once. You just need to determine the criteria for selecting the members you want to delete.
Integrate HubSpot with FreshLearn to sync member data, automate marketing workflows, and keep your CRM updated with learner activity in real time.
Manual Member and Course Enrollment Journey involves a step-by-step process where administrators can manually enroll members into specific product.
This guide provides a step-by-step process for creating and customizing email templates for campaigns, sequences, and default emails.
This guide provides a step-by-step process on how to transform your members into affiliates and grow your network with FreshLearn.
This guide provides a step-by-step on how members can seamlessly enroll in courses using the checkout process.
This guide provides a step-by-step approach to customizing your Member Portal with your brand’s unique colors, logos, and design elements.
Join the FreshLearn Affiliate Program, promote your products through affiliates, and start earning commissions with a fully managed program setup.
This guide provides a step-by-step process on how to upload videos, thumbnails, and subtitles in FreshLearn.
Build a thriving online community on FreshLearn from scratch. This step-by-step guide walks you through setup, configuration, and launch day.
This support article explains how to customize community settings including visibility, access, and notification preferences.
This support article explains how to organize members into community groups and configure pricing plans for access control.
This guide provides a step-by-step process to help you add invite, manage, and organize members to create an engaging and collaborative environment.
This support article explains how to use AI tools to quickly generate high-converting landing pages.
This support article explains how to send real-time notifications via WhatsApp to admins and members.
Learn how to access and analyze payment transactions on your FreshLearn platform to track sales, monitor revenue, and generate useful reports.
Create custom roles in FreshLearn to control what team members can access and manage, keeping your platform secure and operations organized.
Configure and manage your FreshLearn admin settings, including user details, platform preferences, and account-level options, all in one place.
This support article explains how to use AI tools to quickly build the structure and content for your course.
Use FreshLearn's AI Quiz Creator to auto-generate quiz questions from any topic or content — saving hours of manual question writing and setup.
Add social proof to your FreshLearn landing pages by displaying customer testimonials. This guide shows you how to get it set up in minutes.
Find out how to add a pricing plan directly to your FreshLearn landing pages, making it easy for visitors to purchase your courses or products.
This support article explains how to include additional fields to collect user data during checkout.
This guide provides a step-by-step on how to quickly import multiple users at once without manually adding them one by one.
Use this step-by-step guide to bulk upload members to a product bundle in FreshLearn, saving time when enrolling large groups of learners at once.
This support article explains how to quickly upload multiple users to a group using a CSV file and ensure proper access settings.
This support article explains how to highlight free previews to attract potential learners to your course.
This support article provides a step-by-step guide on manually adding tags to members for better organization and segmentation.
Remove multiple tags from member profiles at once in FreshLearn. This step-by-step guide explains how to use the bulk tag deletion feature easily.
Automatically assign tags to members at checkout in FreshLearn to segment your audience, trigger automations, and personalize follow-up journeys.
This support article explains how to upload many questions at once with tags for quick organization.
Organize your FreshLearn blog content by adding tags to each post, helping readers find related articles and improving content discoverability.
This support article explains how to assign tags to your courses for easier navigation and filtering.
This support article provides a step-by-step guide on tagging masterclasses for better organization.
Add tags to quiz questions in FreshLearn to categorize your question bank, making it easier to search, filter, and reuse questions across quizzes.
Set up the HubSpot Stats Counter module in FreshLearn to display real-time metrics and social proof on your landing pages for better conversions.
This support article explains how to set up and launch your own community space, including steps to go live and manage access.
A dynamic, customizable testimonial carousel with auto-sliding features to showcase client feedback beautifully.
This support article explains how to generate and provide course completion certificates to learners automatically.
This support article explains how to edit the confirmation page that users see after completing a purchase.
This support article explains how to link your Mailchimp account to manage email lists and campaigns.
This support article explains how to use the Course Card module to display courses attractively on your website.
This support article explains how to integrate FreshLearn with any CRM tool using Zapier. We’ve used Mailchimp as an example to illustrate the setup.
This support article explains how to add both subscribe and contact forms to your landing page, enabling you to collect lead details effectively.
This support article explains how to use the Pricing Card module to showcase different pricing plans with customizable content, styling options.
Access assessment reports in FreshLearn to monitor learner progress, track individual performance, and review quiz scores and completion outcomes.
This support article explains how to access, review, and provide feedback on assignments submitted by your learners using the Assignment Tracker in FreshLearn.
This support article explains how to view and respond to chapter comments submitted by learners within your FreshLearn courses.
Use FreshLearn's coupon code summary report to track usage, monitor redemptions, and measure revenue generated from your discount campaigns.
Access and interpret enrollment reports in FreshLearn to track watch time, completion rates, and learner progress across all your digital products.
This support article explains how to access and review contact and subscription form submissions within your FreshLearn dashboard.
This support article explains how to access tax reports in FreshLearn, including details of tax collected per product and user.
This support article explains how to view, manage, and control visibility of member-submitted testimonials for your digital products.
This support article explains how to access and analyze your account’s payment summary, transaction history, and subscription details in FreshLearn.
Use FreshLearn's FAQ Accordion module to transform static FAQ sections into clean, interactive, collapsible layouts that improve the user experience.
Add a countdown timer to your FreshLearn platform to display time-sensitive offers, enrollment deadlines, or quiz availability windows for learners.
Understand the full member journey on FreshLearn — from purchase and checkout to accessing course content and engaging with the learning dashboard.
This support article explains how to move course chapters between modules and how to clone them into the same or different courses.
A Netflix-style video library with tabbed filtering, carousel/grid views, and smart category management.
Connect Slack to FreshLearn to receive real-time notifications in your preferred channel. Choose which events trigger alerts and manage access easily.
This support article explains how to create tags, assign them to product bundles, and use them for filtering and organizing bundles for admins and members.
This support article explains how to create an assignment, add instructions and resources, and attach it to a course chapter for your learners.
Enable multifactor authentication and right-click protection in FreshLearn to strengthen content security and control member access on your portal.
Set up drip schedules for product bundles in FreshLearn using days or dates, and control how members unlock course content over time step by step.
This support article explains how to view user login counts, check login locations, and monitor activity to detect and prevent unauthorized access.
View enrollment data, track student progress, review chapter completion, and access detailed reports for courses, masterclasses, and downloads.
This support article explains how to upload a SCORM file, configure course details, set pricing, and publish the SCORM product
Learn how to combine multiple SPF records into one unified record to fix authentication errors and ensure reliable email delivery for your domain.
This support article explains about how to automatically generate captions for your videos in FreshLearn using the AI Studio caption agent.
In this support article, you are going to learn how to create and enroll members into cohort-based courses step by step.
In this article, you are going through the complete process of enabling and customizing the Course AI tutor in Freshlearn.
This support article explains how to connect your Meta Pixel and Conversion API to track visitor activity, conversion events, and ad performance directly within Meta Ads Manager.
This support article explains how to view engagement metrics, top questions, member activity, and indexing health in Course AI Reports.
This support article explains on how members can access their portal, navigate key features, manage their courses, engage with the community, and make the most of their learning experience in FreshLearn.
This support article explains on how to create, customize, and enable certificates for your masterclass participants.
This support article explains, how to verify the authenticity of member certificates using the certificate verification page.
This support article discuss on how to add custom links to your member portal header menu, making important resources easily accessible to your members.
In this support article, you are going to L=learn how members can access, view, download, and share their course and masterclass certificates from the Achievements section.
In this support article, you will learn how to create reusable certificate templates and apply them across multiple courses and masterclasses
In this support article, you are going to learn how to create a cohort-based course add live sessions and learning content, set pricing, and publish it for learner enrollment.
In this support article you are going to learn how FreshLearn identifies hard bounce, blocked, skipped, and inactive email addresses, and how to clean your contact list to improve email deliverability.
This support article explain on how new members can activate their account and log in after enrolling into a product
In this support article, you are going to learn how to use AI-powered translations to localize your member portal into your preferred language.
Learn how to monitor coaching enrollments, session bookings, coach performance, attendance, and cancellations using FreshLearn's coaching reports.
Learn how members can book, reschedule, cancel, and join one-on-one coaching sessions from the member portal.
Learn how to configure coach availability, working hours, booking rules, and scheduling preferences for your one-on-one coaching programs.
Learn how admins and coaches can view, manage, reschedule, and cancel one-on-one coaching bookings.
Learn how to create and customize pricing plans for your one-on-one coaching program, including payment options, checkout settings, coupons, and more.
Learn how to create a 1:1 coaching program, configure session settings, and add coaching sessions for your members
Learn how to enable, disable, and customize automated email notifications for your 1:1 coaching program. Introduction
Learn how to securely connect your Stripe account with FreshLearn and start accepting one-time and recurring payments.
In this support article, Learn how to switch your existing Stripe connection to FreshLearn’s new connection method while keeping your current Stripe account and payment setup intact.
In this support article, Learn how Fresh AI helps you quickly find answers about your courses, members, sales, and account data.
In this support article, Learn how to enable regional pricing and customize course prices for different countries so members can view prices in their local currency.
In this support article, Learn how to create and customize forms in FreshLearn, add them to your landing pages or external websites, and track responses to capture leads.
See your plan and next billing date, upgrade, change your card, and download receipts.
What happens when you cancel, and how to keep a copy of your data first.
Download your member list, sales and reports as CSV files for Excel or Google Sheets.
The member types shown on your Members list, and how a member moves from one to the next.
Copy the sales page or checkout link for a course so people can buy or enrol.
Check these settings when a course is missing from Explore or Other Products in the member portal.
What your learners can do themselves from My Profile in the member portal.
Refunds are made in your payment gateway, not in FreshLearn.
The largest video you can upload, how many team users each plan includes, and whether you can download your videos.
Choose whether members can comment and reply under each chapter.
Enrol many members you already have into a course at once, using a CSV import.
This support article explains answers to common questions regarding FreshLearn platform.
In this support article, Learn how FreshLearn captures email addresses from potential members who visit your checkout page but leave without completing their enrollment or payment.
In this support article, Learn how to securely connect your Stripe account with FreshLearn, enable automatic tax collection, and add multiple payment methods to your checkout page.
This support article explains how to start building your online course including course title, description, and structure.
This support article explains how to structure your course by organizing content into modules and chapters.
This support article explains how to change the order of modules and chapters within your course for better flow.
This support article explains how to upload and embed different types of content like videos, PDFs, and quizzes.
Find out how to set up multiple pricing options for your course on FreshLearn — from one-time payments to subscriptions and bundles.
This support article explains how to link a landing page to your course to drive enrollment and conversions.
This support article explains how to include legal terms and conditions during the course checkout process.
Release your course content on a custom schedule with FreshLearn's drip feature. This guide explains how to set up time-based access per lesson.
"Learn what a Masterclass is, how it works inside FreshLearn, and why it's a powerful format for delivering premium learning experiences. "
Follow this step-by-step guide to create, structure, and publish a professional masterclass on FreshLearn and deliver premium content to learners.
Generate and use a custom URL for your FreshLearn masterclass, making it easier for learners to access and share your live or recorded sessions.
This support article explains how to tailor the checkout and confirmation pages specific to your masterclass.
Learn what digital downloads are and how to use them in FreshLearn to sell and deliver files like eBooks, templates, audio, and more to buyers.
Learn how to add a pricing plan to your digital download in FreshLearn so customers can purchase and instantly access your files or resources.
This support article explains what assessments are and how they help evaluate learner understanding.
This support article explains how to design and publish quizzes or tests to measure course comprehension.
Set up scoring logic and pass marks for your FreshLearn assessments. This guide covers point assignment, pass percentages, and result display.
Customize the look and feel of your FreshLearn assessments by adjusting color themes, fonts, layout, and other appearance settings with ease.
Configure marketing settings in FreshLearn assessments to promote them effectively, including custom URLs, meta details, and tracking options.
Assign a custom, easy-to-share URL to your FreshLearn assessments so learners can find and access them quickly without navigating the dashboard.
Discover how FreshLearn's built-in blog feature helps you drive organic traffic, share valuable knowledge, and steadily grow your creator audience.
Start your FreshLearn blog from scratch. This guide covers how to create posts, add content, manage your blog settings, and publish with ease.
Optimize your FreshLearn blog posts for search engines by configuring SEO titles, meta descriptions, keywords, and other key marketing settings.
Learn how to set a custom URL for your FreshLearn blog to make it more shareable, brand-friendly, and easier to find through search engines.
Build and personalize landing pages for your courses in FreshLearn. This guide covers layouts, content blocks, and conversion-focused design.
Adjust and fine-tune the settings, layout behavior, and content options for your FreshLearn landing pages using the dedicated page settings panel.
Set up a custom URL for any page you create in FreshLearn's page builder to make it easier to share, promote, and track across your marketing.
Choose which FreshLearn landing page serves as your website's homepage so every visitor always lands on the right page when they visit your site.
Connect Stripe to FreshLearn in just a few steps. This guide shows you how to configure Stripe for smooth, reliable payment processing online.
Link your PayPal account to FreshLearn and enable it as a payment option so learners can purchase your courses and products with PayPal easily.
Integrate Razorpay with FreshLearn to accept online payments seamlessly. This guide walks you through connecting and configuring your gateway.
Create and distribute unique, single-use discount codes in FreshLearn to run promotions, reward loyal learners, or offer exclusive pricing deals.
Generate hundreds of unique discount codes at once in FreshLearn for group promotions, referral campaigns, or partner and reseller programs.
Boost learner motivation with FreshLearn's gamification tools — add points, badges, and leaderboards to make your courses more fun and engaging.
Enable your members to promote your products as affiliates in FreshLearn. This guide explains how to set up and manage the member affiliate system.
Monitor and manage affiliate earnings in FreshLearn. This guide explains how to view payout reports, track commissions, and manage affiliate data.
Localize your FreshLearn member portal by choosing and configuring the default language, creating a more comfortable experience for your learners.
Set up your own Link in Bio page in FreshLearn to share all your courses, products, and resources in one clean, shareable link for social media.
Learn how to set up a testimonial collection form on your FreshLearn landing pages to gather authentic reviews directly from your own learners.
Review collected testimonials in FreshLearn and choose which ones to publish on your landing pages to build trust and social proof with visitors.
Personalize your FreshLearn account by uploading a custom logo and favicon that reflect your brand across your site and member portal pages.
"Discover how to personalize the login and signup experience in FreshLearn by customizing screen text, design, and branding options. "
Choose and apply custom color themes across your FreshLearn site to match your brand identity — from primary buttons to backgrounds and text.
Set up a custom domain for your FreshLearn account to create a fully branded experience where learners never see FreshLearn in the URL at all.
Design custom email templates in FreshLearn for automated and manual communications, keeping every message on-brand and tailored to your audience.
Control which email notifications your admin team receives in FreshLearn, including enrollment alerts, payment updates, and activity summaries.
Customize the footer of your FreshLearn site or landing pages with links, branding, and legal text. This guide walks you through every option.
Add new members or update existing member details manually through the FreshLearn admin portal — no file imports needed for quick individual edits.
Manually enroll or unenroll members from courses and digital products in FreshLearn. This guide covers both actions step by step for admins.
Save time by adding multiple members to a course at once using FreshLearn's bulk upload feature with a simple downloadable spreadsheet template.
Add custom code snippets to your FreshLearn account to enhance site functionality, enable third-party tools, or set up tracking and analytics.
Connect Microsoft 365 SMTP to FreshLearn for reliable, professional email delivery. Follow this guide to configure your settings step by step.
Configure video playback settings in FreshLearn, including speed controls, completion tracking, and content compliance rules for your courses.
