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How to Bulk Upload Members to the Community

This support article explains how to quickly upload multiple users to a group using a CSV file and ensure proper access settings.

Rahul
Rahul
Creator

Bulk uploading members to a Community Group allows you to add multiple users quickly without manual entry. This guide will walk you through the process of preparing your file, importing members, and ensuring a smooth upload.

Refernce sheet link: https://docs.google.com/spreadsheets/d/1dlNHISRxm60hHhAFlnQuVvG9X2dE1UdHOYi_8abQmEU/edit?gid=358552537

Here is a detailed step-by-step video.

Step 1: Prepare a Google Sheet

  • Open Google Sheets.
  • Create columns with the following field names:
  • First Name
  • Last Name
  • Email
  • Community ID
  • Group ID
  • Community Plan ID
  • Group Plan ID
  • Purchase Date

Step 2: Find Community and Group IDs

  • Find Community ID:
  • Go to the FreshLearn admin dashboard.
  • Click on Community.
  • Click on the Settings icon (top corner).
  • Locate the Community ID and copy it.
  • Paste it into your Google Sheet under the "Community ID" column.
  • Find Community Pricing ID:
  • Navigate to Pricing.
  • Locate the Community Pricing ID.
  • Copy and paste it into the "Community Plan ID" column.
  • Find Group ID:
  • Go to the selected group (e.g., Private Group).
  • Click on the Settings icon.
  • Locate and copy the Group ID.
  • Paste it into the "Group ID" column.
  • Find Group Pricing ID:
  • Go to Pricing.
  • Select the pricing plan for the group.
  • Copy and paste the Group Pricing ID into the "Group Plan ID" column.
  • Add Purchase Date:
  • Fill in the "Purchase Date" column with the respective dates.

Step 3: Download the CSV File

  • Once all IDs and details are added, save the sheet.
  • Click on File > Download > Comma Separated Values (.csv).

Step 4: Upload to FreshLearn

  • Go to the FreshLearn admin dashboard.
  • Click on Members.
  • Select Bulk Upload.
  • Click on Choose File and upload the CSV file.
  • Map the columns with the respective field names.
  • Ensure the Purchase Date follows the correct format.
  • (Optional) Add a text message if needed.
  • Click Save and wait for the process to complete.

Step 5: Verify the Upload

  • Go to Communities and check if the members have been added.
  • Confirm that all six members (or the intended number) appear correctly.

Conclusion

By following these steps, you can efficiently bulk upload members to your FreshLearn community. If you encounter any issues, reach out to FreshLearn support for assistance. Happy teaching!

If you have any questions, feel free to reach out to our support team at support@freshlearn.com.

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