There is no button to delete an academy. To stop using FreshLearn, cancel your subscription; to have your account closed and its data removed, write to support.
Before you cancel: keep a copy of your data
- Members: Members → ⋮ menu → Export Members (CSV).
- Sales: Sales → the Payments, Subscriptions, Tax and Coupon tabs each have a download icon for a CSV file.
- Reports: each report under Reports has a download icon for a CSV file.
Exports come with the No Brainer and higher plans and during a free trial.
Cancel your subscription
- Go to Settings → Admin Settings → Billing Details.
- Click the ⋮ menu next to your plan and choose Cancel or Downgrade.
- Pick a reason, write at least 50 characters, and click Continue.
- Click No, Cancel the Subscription, then Cancel Subscription.
Your plan ends at the end of the current billing period, and you can use your account until then; the date is shown once you cancel. If you would rather keep the account without paying, choose Move to Free Plan instead.
Close the account completely
Write to support@freshlearn.com from the account owner's email address and ask for the account to be closed.