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Upload Limits, Team Users and Downloading Your Videos

The largest video you can upload, how many team users each plan includes, and whether you can download your videos.

Rahul
Rahul
Creator

Video uploads

  • No Brainer Plus, Enterprise and free trial: up to 5 GB per video.
  • Other plans: up to 2 GB per video.
  • When you upload many videos at once, each file must be under 4 GB.
  • Thumbnails can be up to 1 MB.

FreshLearn does not limit total storage or video hours on any plan.

Team users

Add team users in Settings → Admin Settings → Users Details → Add User. The account owner is not counted.

  • Free and Pro: no team users.
  • No Brainer: 3 team users.
  • No Brainer Plus and free trial: 7 team users.
  • Enterprise: 20 team users.

Need more? Write to support@freshlearn.com.

Can I download my videos or export a course?

No. Videos you have uploaded cannot be downloaded back from FreshLearn, and a course cannot be exported or downloaded. Keep your original files. To reuse a course inside FreshLearn, clone it, or clone a module or chapter.

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