Capture Emails Using the Abandoned Checkout Page in FreshLearn

The Abandoned Checkout feature in FreshLearn helps you capture email addresses of potential members who start the checkout process but don't complete their purchase. This allows you to identify interested prospects and follow up with them to encourage them to complete their enrollment.

Here is the step by step video:

How to Capture Emails From Abandoned Checkouts

Follow these steps to see how the feature works:

1. Navigate to Products and select Courses.
2. Open the specific course for which you want to test the feature.
3. Go to the Pricing section.
4. Copy the checkout page URL.
5. Open the checkout page in a browser.
6. Enter an email address in the email field, acting as a potential member.
7. Leave the checkout page without proceeding further or completing the payment.

How to Find Captured Email Addresses

Once a potential member enters their email address on the checkout page, FreshLearn captures it even if they don't complete the enrollment or make a payment.

To view the captured email address:

1. Return to your FreshLearn account.
2. Navigate to the Members section.
3. Look for the email address you entered on the checkout page.

You'll find that the email address has been captured even though no enrollment or payment was completed.

Works Across All Product Types

The Abandoned Checkout feature works across all product types in FreshLearn. It helps capture email addresses from potential members who leave the checkout page without completing their purchase.

Conclusion

The Abandoned Checkout feature helps you identify potential customers who showed interest in your products but didn't complete their purchase. You can use these captured email addresses to follow up with prospects and encourage them to finish their enrollment.

If you have any questions, feel free to reach out to our support team at support@freshlearn.com.