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How to Set Up Custom Email Templates

This support article explains how to design email templates for automated or manual communications.

Rahul
Rahul
Creator

Custom email templates allow you to send personalized and automated emails to your enrolled members. With FreshLearn, you can edit, activate, or deactivate different types of member notifications, ensuring seamless communication with your learners.

Here is a detailed step-by-step video.

Steps to Set Up Custom Email Templates

Step 1: Access Member Notifications

 1. Log in to your FreshLearn account.

2. Click on Settings from the left menu.

3. Navigate to Member Notifications on the right-hand side.

Step 2: Customize Member Notifications

 1. Here, you will see a list of automated email notifications sent to your enrolled members.

2. You can activate or deactivate any email as per your preference.

3. Click on any email to edit and customize the message.

Step 3: Use the Email Editor

 1. The built-in email editor allows you to modify the email content easily.

2. Use placeholders to personalize messages with details like the member’s name, course details, etc.

3. Once you have customized the message, click Update to save your changes.

Step 4: Create an Advanced Email Template

1. If you want more control over the structure, click on Create Template under the Advanced Features section.

2. This will take you to the Email Template feature, where you can design your email using content blocks.

3. Arrange the layout, add images, text, and call-to-action buttons to enhance engagement.

Final Notes

Custom email templates help create a consistent brand experience for your learners. Use placeholders to dynamically insert relevant information into each email. Advanced templates provide greater flexibility for structuring emails.

If you have any questions, feel free to reach out to our support team at support@freshlearn.com.