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How to Verify Member Certificates

This support article explains, how to verify the authenticity of member certificates using the certificate verification page.

Rahul
Rahul
Creator

The Certificate Verification feature allows you to quickly confirm whether a certificate issued through your academy is authentic. By using a unique certificate number assigned to each member, you can easily validate certificates and prevent misuse.

Here is the detailed step-by-setp video

How to Access the Certificate Verification Page

  1. Navigate to Library.
  2. Select Certificate Templates.
  3. Click Share Verification Page.
  4. Open the generated link to access the Certificate Verification page.

Enable Certificate Numbers

Before verifying certificates, make sure certificate numbers are enabled.

  1. Go to your Certificate.
  2. Open the Personalization section.
  3. Enable the Show Certificate Number option.

This ensures that every certificate generated for your members includes a unique certificate identification number.

How to Verify a Certificate

  1. Ask the members to provide their certificate number.
  2. To locate the certificate number, the learner can:
  • Log in to the Member Portal.
  • Navigate to Achievements.
  • Open the certificate by clicking View.
  1. Copy the certificate number provided by the member.
  2. Paste the certificate number into the Certificate Number field on the Verification Page.
  3. Click Verify Certificate.

The system will instantly confirm whether the certificate is valid.

Verify Another Certificate

To check additional certificates:

  1. Click Verify Another.
  2. Enter the new certificate number.
  3. Click Verify Certificate again.

Conclusion

Certificate verification helps maintain the credibility of your academy by ensuring that issued certificates can be authenticated quickly and accurately. With unique certificate numbers and a dedicated verification page, validating learner achievements becomes simple and reliable.

If you have any questions, feel free to reach out to our support team at support@freshlearn.com.

Related Articles:

  1. How to Set Up Certificates for Your Masterclass
  2. Learner Experience in FreshLearn
  3. How to Add Custom Links to Your Member Portal