Course AI Reports to monitor learner engagement, review AI interactions, analyze frequently asked questions, and track indexing health for your course content.
Access Course AI Reports
- Navigate to Reports.
- Select Course AI Reports.
- Click on Engagement.
Review Engagement Metrics
The Engagement report provides valuable insights into how learners are interacting with your course AI.
Available metrics include:
- Indexing status
- Number of enabled captions
- Total questions asked
- Unique members participating
- Average questions per member
- Percentage of unanswered questions
- Last usage date and time
These metrics help you understand AI adoption and learner engagement within your courses.
View Member Activity
Select a course, such as Creators Blueprint, to view:
- A list of members using the AI
- The number of questions asked by each member
- Individual chat interactions and conversations
This allows you to better understand learner behavior and identify areas where additional course content may be needed.
Analyze Top Questions
Click Top Questions to view the most frequently asked questions across your course.
This information can help you:
- Identify common learner concerns
- Discover popular topics
- Improve course content and resources
- Optimize AI training data
Filter Report Data
You can filter engagement statistics by:
- Last 7 days
- Last 30 days
- Last 90 days
These filters provide flexibility when analyzing trends and engagement patterns over time.
Monitor Indexing Health
The Indexing Health section helps you identify content that may not have been processed successfully.
Failure
A Failure status indicates that the AI was unable to understand or process the content correctly.
Stuck
A Stuck status indicates that the AI was unable to start or complete video processing.
Common causes include:
- Long loading times
- Missed video detection
- Unclear transcripts
- Processing timeouts
Retry Failed or Stuck Content
For items marked as Failure or Stuck:
- Locate the affected content.
- Click Retry.
- The AI will attempt to process and index the content again.
Retrying gives the system another opportunity to successfully analyze and index the video.
Conclusion
Course AI Reports provide detailed visibility into learner engagement, AI interactions, and content indexing health. Regularly reviewing these reports can help you improve course quality, optimize AI performance, and deliver a better learning experience.
If you have any questions, feel free to reach out to our support team at support@freshlearn.com.
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