Lead Nurturing Strategies

Effective Lead Nurturing Strategies for Serious Creators!

Play episode

Imagine turning a casual handshake into a lasting partnership. That’s what lead nurturing does for businesses.

When you nurture leads, they make 47% higher sales than the average non-nurtured leads. Lead nurturing enables you to build personalized connections with both paying customers and prospects at every stage of the sales funnel.

With most companies now using inbound marketing to attract more leads, it's crucial to have a strong lead nurturing strategy. Often, only a small fraction of inbound leads are ready to buy immediately. It means without nurturing, you could miss out on engaging over 90% of your potential leads

That's why we took the time to distill the essentials of lead nurturing strategy development and provide tried-and-true methods for optimizing your marketing efforts. Ready to discover the working methods? - Have your notepad open to gather the takeaways.

What is Lead Nurturing?

Lead nurturing involves building strong relationships with potential buyers throughout the sales journey — from the first contact until they decide to purchase.  Implementing effective lead nurturing strategies can significantly increase lead conversion rates and optimize the utilization of content marketing resources.

Marketing and sales teams engage leads by sharing helpful information, then gradually build a deeper connection by demonstrating how their product or service can solve key problems. Here’s what an effective lead nurturing strategy typically includes:

  • Understanding customer needs.
  • Providing informative answers.
  • Demonstrating brand superiority.
  • Guiding prospects through the purchase process.

To make lead nurturing strategies work, you must tailor your approach to your ideal customer profiles and demographics. You can use various channels, such as emails, social media, and other advertising forms, to connect with leads effectively.

What is Email Lead Nurturing?

60% of marketers think email marketing is great for lead nurturing and re-engagement. Email nurturing, often known as email lead nurturing campaigns, is about forging strong, lasting connections with potential customers through regular communication.

This lead nurturing strategy revolves around using emails to educate leads, enhance awareness of your brand and products, and establish trust that encourages them to become paying customers.

Here's how it works:

  • Engaging Content: Email lead nurturing campaigns provide valuable information that helps qualified leads understand your products better and see how they could benefit from them.
  • Personalized Interactions: These campaigns use customer data like email sign-ups, website activity, and search history to tailor content to each lead's interests and behaviors.
  • Building Meaningful Relationships: Unlike typical promotional campaigns, email nurturing focuses on educating and informing. This approach helps build credibility and trust, setting the stage for a long-term relationship.
  • Automated and Timely: Automated systems track user actions and trigger specific emails based on the lead nurturing activities. When a particular lead shows interest in a topic or product, they receive targeted content relevant to their lead qualification.

Ultimately, email lead nurturing campaigns aim to guide leads through the buying process by providing them with the right information at the right time. The goal is not just to promote but to accompany sales targets on their buyer’s journey with helpful, personalized content.

Why is lead nurturing important?

A lead nurturing strategy can transform your website's interaction with prospective consumers when used effectively. 96% of your website visitors aren’t interested in buying, and 80% of new leads do not convert. Yet, Lead nurturing efforts can reverse these figures.

Why is it so important to nurture leads? Here are a few reasons:

  • Builds Brand Awareness: Before leads can become customers, they need to understand who you are, what you offer, and how you stack up against competitors. An effective lead nurturing process boosts your brand's visibility and can speed up the sales cycle.
  • Improves Key Performance Indicators: Lead nurturing is cost-effective and delivers better outcomes. It enhances conversion rates, engagement levels, customer satisfaction, and ROI while reducing the expenses of sales and marketing teams.
  • Demonstrates Your Value: Through a lead nurturing strategy, potential customers can experience firsthand how your products or services meet their needs, giving them a preview of what they'll gain from making a purchase.
  • Facilitates More Sales at Lower Costs: According to Forrester Research, effective lead nurturing tactics can result in 50% more sales-ready leads at a 33% lower cost. So, you can achieve better sales and marketing results without spending as much on traditional marketing.
  • Enables Better Decision-Making: Lead nurturing software helps you identify which leads are ready to buy ('hot' leads) and which need more information ('warm' leads). This way, your sales team can focus their marketing efforts on the most promising leads while your sales and marketing teams work on bringing the others up to speed.
  • Keeps Your Audience Engaged: Automated lead nurturing programs keep the conversation going with leads who have shown interest in your brand. Even if someone has stopped visiting your website or looking at your products, a well-timed email can remind them of your offer.
  • Identifies Upsell and Cross-Sell Opportunities: With existing customers, lead nurturing strategies can introduce them to other products or services you offer, potentially increasing your sales.
  • Builds Brand Loyalty: Every lead interaction is an opportunity to build loyalty. The right message at the right time can turn a potential buyer into a loyal customer even before they make their first purchase.

How to start writing down the Lead nurturing email sequence?

When you start crafting a lead nurturing email sequence, think of it as more than just a single marketing blast—it’s an ongoing conversation with your audience. Each email in the sequence should be designed to build on the last, continuously adding value and deepening the relationship over time.

Remember, it’s not just about making a sale; it's about responding to your subscribers' needs. Shift your focus from making a sale to enriching your client's life with valuable content. How do you start? With the basics as discussed here!

Key Considerations on Lead Nurturing Mail Sequence

When it comes to creating the most successful lead nurturing email sequence, there are a few important elements that you should always keep in mind. Every email should be crafted to spark conversation and gently steer the potential customer towards making a purchase. Let's break down each component and discuss how you can approach it:

Rapid Value Delivery

When you launch your email series, make an instant, useful offer—possibly a free ebook, discount voucher, or webinar invitation. The idea of such lead nurturing tactics is to demonstrate the real value of joining your email list. Sending valuable content promptly shows that your emails are worth reading from the get-go, which helps keep people engaged.

Pro Tip: Ensure the value is relevant. For instance, if your audience is mostly small business owners, offering a free trial or a downloadable resource guide could be more appealing than a discount.

Here’s an example from FlyWheel. The email promises to offer actionable advice to help the reader earn recurring revenue.

Lead Nurturing Mail Sequence

Education & Engagement

In lead nurturing processes, it's important to go beyond just selling your product and instead focus on offering valuable content that helps educate your audience on relevant subjects. For instance, if you run a software company, you could send direct mail that provides insights into industry best practices or offers solutions to common software issues.

Let's keep the tone casual and approachable to make the information easier to understand and more interesting.

Pro Tip: Use a mix of content types, such as videos, infographics, and articles, to cater to your audience's different preferences. Keep the content fresh and regularly updated to maintain engagement.

This piece from Shopify shows how a business like the recipient created a fashion brand that now makes $1,500 daily. The first few lines hook readers by addressing common problems and drawing attention to the fact that the blog post provides an answer to those problems.

Education & Engagement

Personal Connection

Did you know personalized emails can potentially boost revenue by a staggering 760%? A personal touch helps create relationships between the recipient and your brand in your lead nurturing process. For example, you may simply begin an email with "Hi [Name]," or you can go fancy and personalize the message depending on their activity on your website.

Pro Tip: Use segmentation and data analytics tools to tailor your emails to your leads' demographics, behavior, and preferences. This will make each email feel more personal and relevant.

This personalized email from Spotify uses information about the user to suggest related songs such as "Slumber Party," "Confidence Boost," and "Daily Lift."

The visually appealing covers of the customized tracks feature happy people to show what mood each playlist sets. And the "Listen Now" button makes it simple for users to interact with Spotify's content.

Personal Connection

Call to Action

Your series of emails should all have a clear "call to action" (CTA). Whatever you'd like the receiver to do next—click to see a video, read a blog post, or look at a new product—inform them.

Most of the time, a button or link in a different color will make the CTA stand out and be easy to find. Make sure it is easy to click on and noticeable, particularly on mobile devices.

Pro Tip: Make sure your CTAs are action-oriented with verbs like "Discover," "Learn," "Get," etc. Test different CTA designs and placements to see which generates the most clicks.

Chubbies has a reputation for using playful marketing; their emails never disappoint you. Because it's both informative and entertaining, this email makes you want to read it even if you don't want to buy anything right now. The text is relevant to the audience, the images are on-brand, and several calls to action (CTAs) exist.

Urgency & Exclusivity

While nurturing leads, you can use urgency and exclusivity. You may provide a time-sensitive discount or sneak peek at a new product to encourage email subscriptions.

Using phrases such as "Offer expires soon!" or "Exclusive access for a limited time only!" can help create a sense of urgency. Offering exclusives helps members feel unique and underlines the value of email subscriptions.

Pro Tip: When creating a sense of urgency, make sure it’s believable. Overusing urgency can make your emails seem less credible. Use it sparingly to keep the impact strong.

Now, look at this example from Huckberry! It reflects the urgency we just discussed.

Urgency & Exclusivity

Outline of a best-in-class lead nurturing workflow

To create a top-notch lead nurturing workflow, you need to carefully plan a series of emails that will take your leads from the first stage of awareness all the way through to conversion and beyond.

They should be brief, focused, and full of valuable information to make sure these direct emails meet your audience where they are on the buyer’s journey. Here’s how you can structure your 5-email sequence:

Welcome & Value Email

Kick off your relationship with a warm welcome message. This first email sets the tone and should make a strong first impression. Provide immediate value to show your new contact that they made the right decision by subscribing.

It could be a helpful tip, an exclusive download, or a unique discount code. Make sure the content is relevant and beneficial to them from the get-go.

Quick Template for Beginners:

“Welcome to [Brand Name]! We're thrilled to have you. As a thank you, here's a 10% discount on your first purchase. Explore our tips section for some quick wins in [area of interest]!”

Monday.com helps businesses and marketing teams manage their tasks. When you sign up, you receive a welcome text from Roy Man that makes you believe you're a CEO because he talks directly to you.

It's important to make your email feel like a personal conversation with your subscriber. If you have much information to share with your future customers, take a cue from Monday.com’s lead nurturing tactics and consider embedding it in a video instead of explaining everything in an email.

Lead Nurturing Template

Educational Insight Email

Let's focus on establishing credibility and trust by sharing your expertise and industry insights. Without making a strong sales and marketing pitch, this email should inform your prospects on a topic of interest. Offer valuable insights and solutions to frequently asked questions or common issues that may arise with your products or services.

Quick Template for Beginners:

"Have you ever wondered how [a common problem] affects your [area of interest]? This week, we dive deep into some of the most effective strategies to tackle this issue. Click here to read our latest blog post on [topic]."

This email from Zapier's CEO, who wants to know how he can assist them in building up evidence that they understand customization, proves positive. He sends this user a name customization key and a trigger that says they haven't set up the product yet.

When it comes to technical items, appealing and informative activity-based emails work wonders. Take note of how they go the extra mile as part of their lead nurturing tactics to provide value and clarity by including a link to their support material.

ducational Email Template

Live Session Invitation Email

Why not extend an invitation to your successful leads for a live session? This way, they can interact directly with your team or industry experts. Webinars, question-and-answer sessions, or live demos all fit the bill. Whether it's access to unique information, learning tips, or new insights, make sure attendees know why they should attend the session.

Quick Template for Beginners:

"Join us for a live webinar on [date], where our experts will be discussing [topic]. Don’t miss out on the opportunity to ask questions and gain direct insights. Reserve your spot today!"

This little email from Social Insider gets the job done for two reasons. Firstly, it does not force the reader to join and adopts a casual tone. In addition, viewers can watch this Q&A session at a later time that suits them better, ensuring they can still gain valuable insights.

Live Session Invitation Email

Personal Story & Offer Email

Now that you've shared your business’s success and demonstrated value, let's focus on building a more personal connection. If you want to make an impact, provide anecdotes or case studies that your audience can relate to. To entice potential customers to buy, provide a unique offer that highlights how your good or service may help them with their difficulties.

Quick Template for Beginners:

"When [person or company] first approached us, they were struggling with [problem]. Here’s how we helped them overcome this challenge. We’d love to do the same for you. Use this exclusive code for [offer] off your next purchase!"

Asana's successful lead nurturing email campaign offers well-crafted expert advice to company owners whose organizations were hit by the worldwide epidemic. One important thing to note here is how the writer delivers the message with a personal story.

Personal Story & Offer Email

Engagement and Feedback Email

Get people's thoughts on the email campaign and their impressions of your business as a whole. You can get people involved by asking them questions or encouraging them to comment on anything, including their pain points.

Add a call to action, such as a social media follow or survey participation, to this email to encourage the receiver to continue the conversation.

Quick Template for Beginners:

“We hope you’ve found our emails helpful! We’d love to hear your thoughts on how we can improve. Could you take a minute to answer this quick survey? Your feedback is invaluable to us.”

Check out this awesome survey email from Litmus! The email includes an embedded form, making it very convenient for subscribers to complete. They've even tweaked the call to action to clarify why users should fill out the short poll.

Engagement and Feedback Email

What are the Tools / Platforms to set up Lead Nurturing Programs for Creators?

If you're a creator with an emphasis on digital material or courses, picking the correct sales engagement platform to set up lead nurturing is critical. Here's a list of well-known platforms and tools to help you develop a lead nurturing strategy for course makers. It focuses on their main features, pros, and cons.

FreshLearn

FreshLearn is a streamlined platform tailored for creators who want to share their knowledge and monetize their expertise. It offers a suite of lead nurturing tools designed to make course creation, marketing, and sales straightforward and efficient.

With FreshLearn, you can easily build and customize courses using a user-friendly interface that supports various media types, including videos, texts, and quizzes. Above all, you can rest assured of efficient lead lifecycle management here.

All in one course creation Platform

Key Features of FreshLearn:

  • Course Creation: Intuitive tools allow you to design engaging courses without needing technical skills. Drag and drop elements make structuring your content simple.
  • Marketing and Sales: Built-in marketing tools help you promote your courses through social media integration, email marketing campaigns, and SEO-friendly features that increase your visibility online while successfully nurturing leads.
  • Engagement Tools: Interact with your students through built-in features like comments, discussions, and feedback forms, ensuring you stay connected and can respond to your learners' needs.
  • Analytics: Track the performance of your courses with detailed analytics that provide insights into sales and marketing data, student progress, and more, helping you to refine your offerings.

Pros:

  • All-in-one platform
  • User-friendly
  • Seamless integration

Cons:

  • Less flexible for users with specific features demand like email marketing.

Mailchimp

Mailchimp is a well-rounded marketing platform designed to help businesses of all sizes manage and communicate with their clients, target customers, and other interested parties. Its approach to marketing automation focuses on healthy lead management practices, beautifully designed campaigns, and powerful data analysis.

Mailchimp

Key Features of Mailchimp:

  • Lead Management: Mailchimp offers tools to organize contacts with tags and segments, allowing you to send more targeted communications based on audience data.
  • Campaign Creation: With a user-friendly email builder and various templates, creating appealing emails that match your brand is straightforward. You can also design landing pages, social media ads, and more, all within the same platform.
  • Marketing Automation: Mailchimp excels in marketing automation, making sending emails easily based on triggers like website activity or purchase history. This means you can automate welcome emails, order confirmations, and other communications that nurture leads.
  • Analytics and Insights: The platform provides detailed sales reports on your campaigns' performance, showing metrics like open rates, click rates, and more. This helps you understand what's working and what needs tweaking.
  • Integrations: Mailchimp integrates with many other tools and services, making it easy to connect everything from your e-commerce platform to your CRM software.

Pros:

  • Comprehensive features to handle marketing strategies.
  • Ease of use.
  • Offers a free plan.

Cons:

  • Increased cost for the increase in contacts.
  • Limiting design options.

ConvertKit

ConvertKit is an email marketing platform designed specifically for online creators such as bloggers, podcasters, and YouTubers. It emphasizes ease of use and powerful features that help creators grow their audience and connect with their subscribers personally.

ConvertKit is ideal for content creators who need a straightforward yet robust tool to manage their email marketing. It combines essential features with an intuitive interface, making it easy to engage leads and scale your creator's business.

Key Features of ConvertKit:

  • Email Marketing Automation: ConvertKit makes it easy to set up automated email sequences that are sent based on specific actions your subscribers take. You can automate welcome series, educational courses, or sales funnels tailored to subscriber behavior.
  • Segmentation and Personalization: With ConvertKit, you can easily segment your subscribers into different lists based on their interests, interaction history, and more. This makes highly targeted and personalized emails more likely to engage and convert leads.
  • Visual Email Builder: The platform offers a simple, user-friendly email builder that helps you design clean, attractive emails without needing advanced technical skills. This is especially handy for creators who want to focus more on relevant content than coding.
  • Subscriber Insights: Understanding your audience is crucial, and ConvertKit provides detailed insights into subscriber behaviors and preferences, which can help tailor your content and offerings.

Pros:

  • Intuitive and relevant to content creators’ unique needs.
  • Strong focus on automating and personalizing the subscriber experience.

Cons:

  • Pricier for beginner creators.
  • Lacks some of the more advanced CRM features.

Kajabi

Kajabi is an all-in-one platform for building, marketing, and selling online courses, memberships, and other digital products. It's designed to be a comprehensive tool for entrepreneurs and creators who want to turn their knowledge and relevant content into profitable online businesses.

Whether building your first course or looking to streamline an existing digital product business, Kajabi provides the tools and infrastructure needed to succeed in the competitive online marketplace.

Kajabi

Key Features of Kajabi:

  • Course and Website Builder: Kajabi provides powerful tools to create professional-looking courses and websites without any coding knowledge. You can customize layouts, styles, and elements to match your brand.
  • Marketing Automation: The platform includes advanced marketing automation tools that help you capture high-quality leads, engage your audience, and align sales strategy. Features like email marketing, pipelines (automated sales funnels), and landing pages are all integrated into the platform.
  • Payments and Monetization: Kajabi makes it easy to monetize your knowledge by supporting various pricing models such as one-time payments, subscriptions, and payment plans. All payment processing is seamlessly handled within the platform.
  • Analytics and Reporting: Kajabi offers detailed analytics that tracks everything from website visits to course completion rates, helping you understand customer behavior and optimize your offerings.

Pros:

  • Comprehensive features in one place.
  • User-friendly interfaces.
  • Strong community and support resources.

Cons:

  • Higher pricing than other platforms.
  • Overwhelming array of features.

Wrapping Up

All the platforms we discussed offer valuable tools for building relationships with your subscribers. Each has strengths and can be incredibly effective, depending on your specific needs.

However, for course creators looking for an all-in-one solution, FreshLearn stands out. FreshLearn allows you to create quizzes, e-books, and workshops and connects with your audience through beautifully designed, mobile-responsive emails without needing any HTML skills.

Our intuitive drag-and-drop editor and customizable templates simplify email marketing, ensuring your messages look great on any device. Unlike other platforms that may require additional tools and integrations, FreshLearn provides a comprehensive suite of features that cater specifically to course creators, making it a more streamlined and cost-effective choice.

If you're ready to enhance your course creation and lead nurturing efforts with a platform that simplifies every step of the lead nurturing process, give FreshLearn a try.

Online Course Creation Platform

You might also like

  1. Lead Generation 101
  2. Top 10 Ebook Creator Tools
  3. 12 (Free+Paid) Online Course Platforms For 2024
  4. 15 best online coaching platforms for 2024
  5. Best Course Creators Tools
  6. Community Platforms for Creators
  7. Online Teaching platforms
  8. Cohort-Based Platforms


Hosted by

Rahul Mehta

Rahul Mehta

Empowering creators worldwide to create,market and sell "anything they know" :)