How CHLSS Transformed Pre-Adoption Education with FreshLearn
Children’s Home Society of Minnesota and Lutheran Social Service of Minnesota, collectively known as CHLSS, are non-profit organizations specializing in adoption services for over a century.
Dylan
CHLSS (Children’s Home & Lutheran Social Service)
Children’s Home Society of Minnesota (Children’s Home) and Lutheran Social Service of Minnesota (LSS), collectively known as CHLSS, are non-profit organizations specializing in adoption services. They have been supporting children and families for over a century. Based in Minnesota, CHLSS provides licensing, education, and preparation for foster care resource families. Their mission is to ensure every child has the opportunity to thrive in a loving and stable home.
60%
Increase in families served
75%
Reduction in scheduling conflicts
90%
Course completion rate
85%
Participant satisfaction improvement
Problem Statement
Need for Effective Pre-Adoption Training
CHLSS faced challenges in delivering consistent and accessible pre-adoption education to prospective parents. Traditional in-person training sessions were limited by geographical and scheduling constraints.
- Limited reach due to in-person sessions only.
- Inconsistent access to educational resources across the state.
- Scheduling conflicts for prospective parents with busy lives.
- Need for scalable and flexible education delivery system.
Solution
Adoption Education Goes Digital with FreshLearn
CHLSS adopted FreshLearn to develop and deliver their pre-adoption education online.
- On-Demand Courses: Developed for flexible learning, accessible anytime, anywhere.
- Live Masterclasses: Hosted for interactive sessions with prospective parents.
- Assignments: Incorporated to reinforce learning and ensure readiness.
- Community: Built for peer support and engagement among prospective parents.
Implementation
Digitizing Pre-Adoption Education
CHLSS utilized FreshLearn’s features to create a comprehensive online learning experience.
- 1Course Development: Created comprehensive on-demand courses covering all pre-adoption requirements.
- 2Live Sessions: Hosted live masterclasses for interactive Q&A and group discussions.
- 3Assessment Integration: Added assignments and assessments to reinforce learning outcomes.
- 4Community Building: Built a supportive community for peer support and engagement.
Results
Enhanced Reach and Engagement Achieved
- 60% increase in families served: Through expanded digital reach.
- 75% reduction in scheduling conflicts: With flexible on-demand access.
- 90% course completion rate: Achieved across all programs.
- 85% improvement in participant satisfaction: Scores improved significantly.
“FreshLearn has completely transformed how we deliver pre-adoption education. With features like on-demand courses and live masterclasses, we’ve been able to reach more families with greater flexibility. The platform has significantly enhanced engagement and satisfaction among our prospective adoptive parents.”
Dylan
CHLSS
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