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Case Study

How CHLSS Transformed Pre-Adoption Education with FreshLearn

About CHLSS

Children's Home Society of Minnesota (Children’s Home) and Lutheran Social Service of Minnesota (LSS), collectively known as CHLSS, are non-profit organizations specializing in adoption services. They have been supporting children and families for over a century.

Based in Minnesota, CHLSS provides licensing, education, and preparation for foster care resource families. Their mission is to ensure every child has the opportunity to thrive in a loving and stable home.

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Problem Statement

Need for Effective Pre-Adoption Training

CHLSS faced challenges in delivering consistent and accessible pre-adoption education to prospective parents. Traditional in-person training sessions were limited by geographical and scheduling constraints.

They required a flexible solution to reach more families efficiently while maintaining the quality of their educational programs. The organization sought a platform that could provide comprehensive online learning experiences.

  • Limited reach due to in-person sessions
  • Inconsistent access to educational resources
  • Scheduling conflicts for prospective parents
  • Need for scalable and flexible education delivery
Solution

Adoption Education Goes Digital with FreshLearn

CHLSS adopted FreshLearn to develop and deliver their pre-adoption education online. The platform enabled them to create engaging on-demand courses accessible to families anytime, anywhere.

Utilizing features like live masterclasses, assignments, community interaction, and course completion certificates, they provided a comprehensive and interactive learning experience that met all educational requirements.

  • Developed on-demand courses for flexible learning
  • Hosted live masterclasses for interactive sessions
  • Incorporated assignments to reinforce learning
  • Built a community for peer support and engagement
Results

Enhanced Reach and Engagement Achieved

By leveraging FreshLearn, CHLSS significantly expanded their educational outreach. They increased participant engagement and improved the efficiency of their training programs.

  • 60% increase in families served
  • 75% reduction in scheduling conflicts
  • 90% course completion rate achieved
  • Improved participant satisfaction by 85%

FreshLearn has completely transformed how we deliver pre-adoption education. With features like on-demand courses and live masterclasses, we've been able to reach more families with greater flexibility. The platform has significantly enhanced engagement and satisfaction among our prospective adoptive parents.

Dylan

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